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Referral Coordinator - Adults

  • Location: Aylesbury Vale
  • Ref: FS10523
  • Closing date: 27th July 2019
  • Contract type: Permanent
  • Working hours: Full Time
  • Salary: £24,785 - £26,148
Social Work Adults


We are looking for a Referral Coordinator to join our Multi Agency Safeguarding Hub Team at Aylesbury Police Station. We are the first point of contact for members of the public and partner/blue light agencies with concerns about an adult at risk.

About the role

You will join a robust specialised team protecting and empowering people who are or remain at risk with care and support needs. You will process and screen contacts from professionals and the public concerning an adult with identified needs in a timely, efficient and safe manner providing information and advice as necessary within 24 hours. Please see the attached job summary for further information.

About you

We are looking for someone who is a team player with excellent communication skills both telephonic and written. The ability to remain calm is stressful situations is a key part of the role. You should have experience in Adult Social Care or partner agency and having an understanding of the Care Act in particular safeguarding. Please see the job summary for further details.

Other Information

As part of the selection process for this role you will be required to have a DBS check and Thames Valley Police check undertaken if you are successfully offered the role.

Our Values

Ambitious. Accountable. Caring. Collaborative. Our values are what make our culture at BCC unique and we expect all our people to live them in their approach. Ambitious. We want people with a strong desire and determination to succeed. Accountable. Our people take pride in owning actions and decisions. It’s all about using our resources wisely and recognising that the public money we use is all going towards a better future. Caring. We’re people, working for people. Being caring, kind and supportive is intrinsic. Collaborative. Working in a team, sharing ideas and knowledge only means positive things. By creating more effective solutions together, we are able to deliver better outcomes to the county as a whole.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts in various Cafés, restaurants, shops and ‘auto enrol’ staff onto our generous Pension Scheme with an employer contribution of 26%. We also offer a ‘salary sacrifice’ personal car lease scheme and the opportunity to gain membership to Costco. We have discounted gym memberships, travel discounts with Arriva and Chiltern Railways and much more.

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